Reviews

What our customers say about us

Gibson’s Funeral Services prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.

If you would like to provide feedback please don’t hesitate to get in touch.

Google

Sara Wigham

Predominantly dealt with Matthew who was so considerate, emphatic and extremely helpful in helping us as a family to give Mum the send off she wanted

Google

Barbara Hughes

My daughter and myself were very happy with the funeral arrangements for my late husband. We felt looked after by the team. Michael the funeral director contacted us promptly and was there to guide and support us through the entire process.Whilst he was professional and

Google

Joanne L

Matthew took fantastic care of us from beginning to end and every member of staff that we dealt with was kind, patient, supportive and caring. The whole service provided was excellent.

Google

Bees and Butterflies Flowers Florist

The professional service that Gibsons provides is absolutely perfect and they are best around. They are an experienced team that just make the whole process easy, thoughtful and relaxed. They communicate with families excellently, and we felt heard, valued and supported. The knowledge and experience

Google

Ann Glasper

The service we received from Gibson Funeral Bishop Auckland, was excellent. Victoria came out to see us and guided us through everything efficiently which was a great help. Claire on reception was most helpful when I rang to add a few things. On the day

Google

Kathleen Pollard

Claire on the front desk was so very helpful and sincere. She made an awful time very bearable. Mark was very professional and all the team with him also, we were really impressed by the service received. The highlight was the two beautiful horses which

Google

Wendy Wilkinson

Special thanks to Ian who helped and supported us through a most difficult time

Google

Heidi Davey

Excellent service from Ryan and Claire

Google

Jason

Excellent service from all the staff. We were kept informed at each stage and the service itself was very well handled. Much appreciated the help at all stages when organizing the funeral and the service.

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